Processing Times

At Hor Unique, each piece of custom jewelry is handcrafted with care. Our processing time typically ranges from 2 to 4 weeks, depending on the complexity of your design and the current order volume. Once your piece is complete, we will promptly ship it to you.

Domestic Shipping Options & Timeframes

For our customers within the United States, we offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day

International Shipping

We are pleased to offer international shipping to select countries. International orders typically take 7-14 business days for delivery, depending on the destination and customs processing times. Please note that any customs duties or taxes incurred upon entry to your country are the responsibility of the customer.

Shipping Carriers

We partner with reputable carriers to ensure safe delivery of your custom jewelry. Our primary shipping carriers include:

• USPS (United States Postal Service)
• FedEx
• UPS

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment until it arrives at your doorstep.

Damaged / Lost Packages

If your package is damaged during transit or goes missing, please contact us within 7 days of the delivery date. We will work with you and the shipping carrier to resolve the issue and ensure you receive your order.

Free Shipping Threshold

We offer free standard shipping on all domestic orders over $100. This promotion applies automatically at checkout.

Special Handling

Due to the fragile nature of our custom jewelry, all items are carefully packaged to prevent damage during shipping. If you have specific handling requests, please contact us prior to placing your order, and we will do our best to accommodate your needs.