Information We Collect
At Hor Unique, we are committed to providing you with a personalized experience in custom jewelry design. To achieve this, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and shipping address, which we require to process your orders and communicate with you.
- Purchase History: We maintain records of your past purchases to tailor our recommendations and improve our offerings.
- Browsing Data: We collect information about your interactions with our website, including pages visited, time spent on the site, and items viewed, to enhance your shopping experience.
- Design Preferences: We may ask for information about your style preferences, favorite materials, and design inspirations to create bespoke pieces that resonate with your unique taste.
How We Use It
Hor Unique utilizes the information we collect for the following purposes:
- Order Processing: To fulfill your orders and manage your purchases effectively.
- Personalization: To offer tailored recommendations and designs based on your preferences and purchase history.
- Customer Support: To respond to your inquiries and provide assistance regarding your orders or our products.
- Marketing Communications: To send you updates about new designs, promotions, and events, provided you have opted in to receive such communications.
Who We Share It With
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering products.
- Compliance with Law: Authorities when required by law or to protect our rights and the rights of others.
Cookies & Tracking
Hor Unique uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your browsing activity, and analyze website traffic. You can manage your cookie preferences through your browser settings.
Your Rights (CCPA/GDPR)
As a customer of Hor Unique, you have the following rights under CCPA and GDPR:
- Access: You can request access to the personal data we hold about you.
- Deletion: You have the right to request that we delete your personal data.
- Opt-Out: You can opt out of the sale of your personal information.
- Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Children’s Privacy
Hor Unique does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us:
- Email: info@horunique.com
- Phone: (336) 722-6548
- Address: 2860 Millbrook Dr, Winston Salem, NC 27051
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